Privacy Policy

About Us

Welcome to Legytbe, your destination for authentic, stylish, and high-quality fashion. We believe that clothing is a reflection of individuality, and our mission is to help you express it confidently.

What Legytbe Stands For:

Satisfaction Guarantee: We stand behind every product and every customer experience.

Individuality: Every design celebrates uniqueness — no two collections feel the same.

Quality Craftsmanship: Our products are made from premium, carefully sourced fabrics.

Sustainability: We’re committed to responsible manufacturing and ethical labor practices.

Transparency: We value honesty — from pricing to product details.

Customer-Centric Approach: You’re the heart of our brand. Every piece and policy is built for you.

Design Philosophy: A mix of minimalism, comfort, and boldness to suit every occasion.

Local Love: Proudly designed and made with care in India.

Innovation: We continuously evolve to match global fashion trends while staying timeless.

Community: We aim to build a fashion-forward, inclusive community through style and confidence.

Terms & Conditions

1. Website Use:
You must be 18+ to shop with us or use our payment gateways.

2. Product Representation:
We strive for accurate images, but slight color or fabric variations may occur.

3. Pricing:
All prices are listed in INR and subject to change without notice.

4. Order Acceptance:
Your order is confirmed once you receive an official confirmation email.

5. Intellectual Property:
All designs, photos, and content belong to Legytbe. Unauthorized use is prohibited.

6. Account Responsibility:
Keep your login credentials confidential; we aren’t liable for unauthorized access.

7. Limitation of Liability:
Legytbe isn’t responsible for indirect losses, data breaches, or courier delays.

8. Promotions & Discounts:
Promo codes cannot be combined and may have expiry dates.

9. Force Majeure:
We aren’t liable for delays due to natural disasters, strikes, or unforeseen events.

10. Governing Law:
These terms are governed by Indian law, and disputes fall under Haryana jurisdiction.

Privacy Policy

1. Data We Collect:

  • Name, email, phone number, address
  • Payment details (securely processed via payment gateway)
  • Device and browsing info for analytics

2. How We Use Your Data:

  • To process and deliver orders
  • To send order updates, offers, and customer support messages
  • To improve website performance and personalization

3. Data Protection:
Your data is encrypted and stored securely; we never sell or rent your personal information.

4. Payment Security:
All payments go through secure, PCI-compliant payment gateways.

5. Cookies:
We use cookies to personalize and improve your shopping experience.

6. Email Preferences:
You can unsubscribe from promotional emails anytime.

7. Third-Party Access:
We only share data with partners necessary for shipping, payments, or analytics.

8. Children’s Privacy:
Our site is not intended for users under 13 years of age.

9. User Rights:
You can request access, correction, or deletion of your data at any time.

10. Contact for Privacy Concerns:
Email privacy@legytbe.com with the subject “Privacy Query”.

Return & Exchange Policy

1. Return Window:
You may return eligible items within 7 days from the date of delivery.

2. Product Condition:
Returned items must be unused, unwashed, unaltered, and in their original packaging with all tags intact.

3. Ineligible Items:

  • Sale, clearance, or discounted products
  • Accessories (e.g., masks, socks, jewelry)
  • Customized or made-to-order pieces

4. Exchange Availability:
We offer exchanges for size or color on the same product (subject to stock availability).

5. Return Process:

  • Email us at support@legytbe.com with your order number.
  • We’ll confirm eligibility and provide return shipping details.
  • Ship the product back using any reliable courier.

6. Refunds:

  • Refunds are processed within 5–7 business days after inspection.
  • The refund will be credited to your original payment method.
  • Original shipping fees are non-refundable.

7. Return Shipping Cost:
Return shipping is borne by the customer unless the product is defective or incorrect.

8. Damaged/Wrong Product:
If you receive a damaged, defective, or incorrect item, notify us within 48 hours with photos — we’ll arrange a free replacement or full refund.

9. Cancellation Policy:
You may cancel your order within 24 hours of placing it. Once shipped, cancellations aren’t accepted.

10. Dispute Resolution:
If there’s any issue with a return or refund, our support team will resolve it fairly within 7–10 working days.

Shipping Policy

1. Processing Time:
Orders are processed within 2–4 business days after payment confirmation.

2. Shipping Duration:

  • Domestic orders: 4–8 business days
  • International orders: 10–15 business days

3. Order Tracking:
A tracking number will be emailed/SMSed once your order ships.

4. Delivery Partners:
We use trusted couriers like Blue Dart, DTDC, Delhivery, and India Post.

5. Shipping Charges:

  • Free shipping on orders above ₹999.
  • A standard charge applies below that threshold.

6. Delays:
Unforeseen delays (weather, strikes, customs) may occur — we’ll keep you informed.

7. Incorrect Address:
Legytbe isn’t responsible for lost packages due to an incorrect address entered by the customer.

8. Failed Delivery Attempts:
If the courier fails to deliver, your package will return to us. Re-shipping fees may apply.

9. International Duties:
For international orders, customs and import duties are the responsibility of the buyer.

10. Damaged Parcel:
If your package arrives damaged, take photos and contact us within 24 hours.

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