1. Processing Time:
Orders are processed within 2–4 business days after payment confirmation.
2. Shipping Duration:
- Domestic orders: 4–8 business days
- International orders: 10–15 business days
3. Order Tracking:
A tracking number will be emailed/SMSed once your order ships.
4. Delivery Partners:
We use trusted couriers like Blue Dart, DTDC, Delhivery, and India Post.
5. Shipping Charges:
- Free shipping on orders above ₹999.
- A standard charge applies below that threshold.
6. Delays:
Unforeseen delays (weather, strikes, customs) may occur — we’ll keep you informed.
7. Incorrect Address:
Legytbe isn’t responsible for lost packages due to an incorrect address entered by the customer.
8. Failed Delivery Attempts:
If the courier fails to deliver, your package will return to us. Re-shipping fees may apply.
9. International Duties:
For international orders, customs and import duties are the responsibility of the buyer.
10. Damaged Parcel:
If your package arrives damaged, take photos and contact us within 24 hours.